Pro

1. Easy Booking: The app allows users to quickly search for, compare, and book rental cars from their smartphones, streamlining the reservation process.

2. Exclusive Deals: Avis app users can access special discounts and promotions not available through other booking channels, helping save money.

3. Convenience Features: The app provides real-time updates on rental status, easy modifications to bookings, and seamless account management, enhancing the overall rental experience.

Con

1. Limited Customer Support: Users report difficulty reaching customer service through the app, leading to unresolved complaints and longer issue resolution times.

2. Price Inconsistency: The app sometimes displays prices that differ from those found on the desktop site or at the rental location, causing confusion.

3. Performance Issues: Users frequently experience crashes, slow loading times, and glitches during booking, which can hinder the reservation process.